Experience that’s money in the bank.
Operations and account management staff have the hands-on financial experience to deliver industry-specific training, QA, client services and program implementation models.
When you choose ICT Group for your financial services program, you’re getting the benefit of more than two decades of experience with the world’s leading financial institutions. We’ve worked with 8 of the top 10 U.S. banks, 5 of the top 10 mortgage companies, 9 of the top 15 credit card issuers, and leading banks in the U.S. and Australia. You can be confident that our people know the entire financial industry — retail banks, mortgage and loan providers, automobile finance, credit card issuers, wealth management/brokerage firms and more.
What does this mean for your business?
- Your mid- and senior-level managers and client services staff all have hands-on experience in the financial services industry.
- You’ll benefit from our industry-specific training, QA, client services and program implementation models.
- We have a strategic business partnership with FDR and a strategic alliance with Fidelity Information Services, so we already have systems interconnectivity with these proven financial services platform providers.
- ICT Group is FSA certified in U.K. and Australia.
- And yes, we understand the regulations in every country where we do business, with PCI-certified operations supporting U.S. and FSA-authorized operations supporting Europe and U.K.