industries/bankingfinance/customertelesales/

Sales leadership from the experts.

ICT Group’s decades of financial sales experience deliver proven conversion and SPH performance levels.


ICT Group has been selling financial products since our founding more than 20 years ago. We sell, upsell and cross-sell for 8 of the top 10 U.S. banks, 5 of the top 10 mortgage companies, and 9 of the top 15 credit card issuers. When you choose ICT Group, your product will be sold by an expert.

Banking clients choose ICT Group for:

  • Customer acquisition
  • Sales/upselling/cross-selling of multiple bank products
  • Branch/portfolio acquisition
  • Enhancement sales
  • Online banking and lending product sales
  • Brokerage and wealth management sales

For mortgage originators, ICT Group’s experts sell refinancing, home equity loans and balance transfers.

ICT Group’s high-performance credit card sales experience includes:

  • Credit card acquisition
  • Activation, card reissue and portfolio conversions, including retention and upselling
  • Cross-selling, balance transfer, add-a-card, line increases, credit protection and fee-based product sales
  • Affinity, co-brand and private label sales support
  • Pre-approved, scored and invitation to apply with real-time decision

And that’s not all. In addition to consumer financial sales expertise, ICT Group has extensive experience in business-to-business financial product sales, too.

You’ll also benefit from the peace of mind knowing that your customers’ sensitive (and personal) financial data is being treated according to industry- and country-standard security/privacy regulations – with ICT Group’s PCI-certified operations supporting U.S. customers and FSA-authorized operations supporting European and U.K. customers.

Copyright © 2008, ICT Group, Inc., All Rights Reserved.

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This page printed on: Saturday 22nd of November 2008 02:09:22 AM