Connecting with your customers.
ICT Group’s experienced communications team provides customized subscriber services to telecommunications, cable, satellite, radio and television providers.
From new account sign-up to customer win-back, ICT Group provides the cost-effective customer care services you need:
- General service and routine inquiries
- Account activation
- Billing inquiry support and account maintenance/updates
- Order entry and provisioning
- Customer retention and win-back support
- New customer sign-up
- Third party verification
- Technical support/help desk
- Product support