Service that’s always getting better.
You need specialized, HIPAA-compliant patient assistance program support. ICT Group has the right prescription.
Customized training modules and other efficiency improvements deliver high-quality, consistent patient assistance and pharmaceutical customer care services, including:
- Patient support for drug compliance, preventive care and aftercare
- Discount healthcare, dental and prescription plan support for consortium providers
ICT Group has direct experience serving as a single point-of-contact for multiple state patient assistance programs (SPAPs), government-endorsed and other non-manufacturer assistance programs. So, our agents can seamlessly provide service across multiple Rx brands and manufacturers, supporting key sales and marketing initiatives for new product launch and brand awareness building.
Through our comprehensive outsourced healthcare services operations, ICT Group helps qualifying patients who lack prescription coverage get the medicines they need through the public or private program that’s right for them.