Industry experts are the best policy.
There’s no learning curve when you choose ICT Group. We have more than two decades of experience supporting the nation’s leading carriers with sales, service, claims processing and first notice of loss applications.
Our experience spans Property & Casualty, Life & Health, Accidental Death & Dismemberment, auto and homeowners insurance. Complex products don’t scare the ICT Group team, because our extensive licensed agent support staff is used to supporting a variety of age bands, benefit levels, product features and billing metrics. Our IT/systems platform supports customized rate/quote tables, and we can integrate with your back-end IT/customer information management system for more complex programs.
Training, QA, client services and program implementation models are specifically tailored to meet your business environment and unique market challenges and opportunities.
Your mid- and senior-level managers and client services team will be made up of industry experts who joined ICT Group with hands-on experience across multiple product lines. And our IT system’s interconnectivity is compliant with complex insurance industry regulations, including licensing and state-based parameters based on individual products.