Behind every great company is great service.
ICT Group supports your sales, customer care and marketing needs with a full range of outsourced services designed for your industry.
ICT Group offers a comprehensive range of outsourced customer services that combine the best people, the best technology, the best locations and the best practices. We can support industry-specific needs for consumer and business-to-business telesales, customer care, collections, market research, hosted technology services and back-office business process outsourcing.
ICT Group offers you the flexibility of locations on five continents. We provide the services your business needs within a fully integrated network of 40+ operations centers in the U.S., Canada, Europe, Australia, Mexico, Costa Rica, Argentina, India, and the Philippines. All centers are linked by the same technology, the same VoIP communications and the same ISO-9001:2000 certified processes.
When you outsource services to ICT Group, you can expect to increase capacity, reduce costs and improve service performance.